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ABOUT COSMO

Cosmo medical spa is a leading medical aesthetic clinic in the GTA area.

We have an array of professional doctors, nurses, laser technicians and aestheticians; all are fully trained and certified to carry out our scope of services. Our line of products include Biologique Recherche, Caudalie and skinceuticals, all are luxury premium brands that are used amongst actress and beauty professionals. Our range of equipment including Laser, IPL, Fat Reduction and injectable machineries are all medical grade Health Canada approved equipment.

OUR PROUD BRANDS

Biologique Recherche

Yvan, Josette and Philippe Allouche, a biologist, a physiotherapist and a doctor, combined their know-how and passion to write a unique and visionary page in the history of skin care.

Caudalie

Caudalie’s story starts in Bordeaux, France, at the heart of the vineyards on the family estate. The rare beauty of this natural setting inspires us every day. The vine and grapes possess exceptional powers for the skin – powers which were simply waiting to be developed.

SkinCeutical

SkinCeuticals’ mission is to improve skin health. Dedicated to this purpose, SkinCeuticals make one simple promise—to provide advanced skincare backed by science.

 

COSMO SERVICE

Cosmo Med Spa uses the most innovative cutting edge medical devices,

with the most effective yet safe products to service its customers. Each new client that comes to visit our clinic receives a customized skin consultation.

All the services and products are provided under strict monitoring of medical professionals, along with seasoned aestheticians. As a leading luxury medical spa,

we provide the most innovative and professional service to our clients.

The services include IPL and Laser based technologies, the most effective heat based fat reduction technology and much more.

Return Policy for Cosmo Med Spa

  1. Policy Overview: At Cosmo Med Spa, we prioritize customer satisfaction and strive to provide exceptional service and products. However, due to the nature of our services and products, all sales are final. We understand that circumstances may arise, and we aim to address any concerns promptly and fairly within the framework of this policy.

  2. Exchanges and Refunds: As all sales are final, we do not offer exchanges or refunds for services rendered or products purchased at Cosmo Med Spa. We encourage customers to thoroughly research our services and products before making a purchase decision.

  3. Quality Assurance: Cosmo Med Spa is committed to maintaining the highest standards of quality in our services and products. In the rare event that a service does not meet expectations or a product is found to be defective, please contact our customer service team immediately for assistance. We will investigate the matter and take appropriate action to address any issues.

  4. Cancellation Policy: For appointments for services at Cosmo Med Spa, we require a minimum of 24 hours' notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee. Please refer to our appointment booking terms and conditions for more information.

  5. Customer Support: Our dedicated customer support team is available to assist you with any questions or concerns regarding our services or products. Please feel free to reach out to us via phone, email, or in-person during our business hours, and we will do our utmost to provide prompt and courteous assistance.

  6. Policy Amendments: Cosmo Med Spa reserves the right to amend or update this return policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website or other communication channels. It is the responsibility of customers to review the policy periodically for any updates.

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